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Author
Language
English
Description
Airports, hotels, bars, and restaurants all present opportunities for hospitality to touch the life of a stranger. In our increasingly data-driven world, we've created systems to quantify, digitize, and calculate how to get the most out of these moments of interaction, but is data really the only way to know if we're truly being of service?
Smart hoteliers and restaurateurs understand the power of personal interactions, and as the drive to digital...