Includes bibliographical references (pages 179-182).

We all have at least one--a difficult person who know how to push our buttons and make us crazy. When we're really at wit's end, our first inclination is to walk away. But Dr. Townsend says that most people give up too soon. Instead of leaving your spouse or date, severing family ties, or breaking off a friendship in order to find peace, why not try something new? In this book, he introduces a revolutionary approach for reaching out to, confronting, negotiating with, and setting appropriate limits for the button-pushers you know. "God has been in the business of changing difficult people for eons," he says. "Find out what role you can play."--Publisher description.